Frequently Asked Questions
How long does it take to unlock my Alcatel?
CheckIMEI provides one of the fastest, cheapest and safest unlocking services worldwide. We can unlock most devices instantly, but sometimes depending on carrier, age of the device and speed of the manufacturer's server's it can take a little longer.
Do I need to send you my physical Alcatel?
No, we don't require the physical Alcatel to unlock it. We use over-the-air unlocking directly from the manufacturer's server's to provide you with uninterrupted service, and it doesn't void your warranty. We also provide a live tracker.
Why unlock with IMEI whitelisting over other methods?
IMEI whitelisting is the safest and most reliable method available, and the other methods risk your warranty, decrease the value of the device and require the Alcatel to be sent in the mail, some of these also need software to be installed on your computer to maintain the unlock.
What additional information do you need to unlock my phone?
To unlock with CheckIMEI we need the Alcatel's IMEI number, and you can get this by dialling *#06# on its keypad to get its 15-digit code on your screen. Additionally, we will need your name and email address for order tracking and the current devices carrier, that's it.